Today, people rely on insured products, as it delivers a sense of security and durability. This shift in customer's expectation compelled insurers to customize the types of insurance policy. The altered market dynamics also demand for the transformation of customer-support services for all the insurance companies. At MAX BPO, we can provide you an end-to-end Insurance Business Process Outsourcing (BPO) Services taking care of administrative tasks, providing omnichannel customer care services and accurate analytics. It's our pleasure to help you win leading position while providing 24x7-service to your customers
Many of our customers had achieved an accuracy level of 90%-92% during the renewal and pre-renewal processes. With our help, they maintained an accuracy level 98%-99.99% at all processes. Our Average Handling Time for pre-renewal and renewal policy processing is around 3-9 minutes per policy depending upon its length and variables. MAX BPO owes this extraordinary success to the efficiency of personnel providing outsource insurance BPO services.
Our insurance analytics solutions can help your company streamline the operations and improve processing efficiency. We provide BPO services for different types of insurance companies. Our expertise in this domain combined with the support of latest technology allows you to focus on your main business while we give you a competitive edge with our insurance BPO support services.
We can even help you detect the fraudulent claims with our comprehensive fraud analytics solution through the text-mining of both unstructured and structure
MAX BPO professionals can provide customized insurance back office services to help you deliver excellent service while maintaining compliance with the quality and security of this industry.