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The past decade has seen frequent advancements in technology and it has had an exceptional impact over everyone. The banking and finance industry has also observed some of the massive transformations due to these advancements. With each passing day, the expectations of customers are increasing and so is the competition between the companies dealing in financial technology. As the finance and banking industry is advancing rapidly it is becoming difficult for the companies to survive with the increasing regulatory challenges. This is where Max BPO steps in.

Max BPO is a prominent outsourcing service provider for banking and finance industry. We have a deeper understanding of the industry and we offer accurate solutions for all the issues being faced by the clients. We provide customized services to our clients as per the requirements. Max BPO is having an experience of 20+ years and an exceptionally well-trained team of professionals who are competent in handling every client requirement.

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Services We Offer for Banking & Finance Industry

Max BPO has a team of skilled and highly qualified professionals who are employed to tackle issues at hand. We are renowned for providing the finest support services to our clients at affordable prices in the shortest time possible. For banking industry, we offer:

Growth of Organization

  • Locating new opportunities and capitalizing on them
  • For outstanding revenue generation, we provide up-selling and cross-selling your services to your patrons
  • Targeted promotions for promoting the growth of your company/organization to your patrons
  • Utilization of retail banking outsourcing services to increase the number of patrons by identifying and contacting the potential users

Debt Collection and Recovery

  • Customer tracking and Data Validation system for tracking patrons and their contact details
  • Uninterrupted and supportive call center services for banking. Our customer support executives are given dispute management training to mollify discordance if any
  • Analyzing the data  and creating profitable debt-restructuring options

Complaint Management

  • Our executives are offered extensive training in the management of customer relationships.
  • A prompt solution to every issue without tarnishing the reputation of your organization
  • Experienced and competent staff for carrying out the outsourcing processes

Omni-Channel Communication

  • Max BPO extends its customer support to each and every customer associated with your business irrespective of them being technology advanced or not
  • Exclusive support for customers on all the channels for effective communication. We offer support through self-service IVR systems, live chatting, voice calls, emails, and SMS.

Why Choose Max BPO?

657

Reduction in the Capital involvement

831

A Prompt solution to customer queries

779

Trained and Experienced Professionals

928

20+ Years of Experience in Industry

506

Maintain Privacy of Client Information

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Founded in 1997 and having 100+ clients across 4 continents and 30+ countries. Providing business outsourcing services to mid-size companies, large enterprises and fortune 500 companies in countries like USA, Canada, UK, Australia and rest of world.

Office Address

USA

India

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