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Inbound Call Center Outsourcing Company

An inbound call center is devised to provide support, sales, services, and in general answer queries of customers over the phone. The competitive world of modern-day amalgamates the quality of inbound calling with customer satisfaction. The better help you offer your customers, the more are the chances of you converting them into revenue-generating customers with utmost customer satisfaction. The challenge faced with an inbound call center services is maintaining it efficiently. The cost of hiring a specialized staff along with maintaining an infrastructure to well equip all the necessities is quite high. Since not every business can employ state-of-the-art infrastructure for the task, it is wise to outsource inbound contact center service to a service matter expert. MAX BPO is here to help!

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MAX BPO your Trusted Partner for Inbound Call Center Services

Max BPO employs over two decades of experience in offering inbound call center services with a well-trained staff, experienced and learned equipped resources. Our due diligent team is focused on providing finest inbound call center outsourcing services and improving communication so that potential customers feel empowered with the service and the present customers feel satisfied, this helps to improve the credibility of an outsourcing partner.

We have been providing inbound call center outsourcing to different industries like banking and financial, healthcare, insurance, manufacturing, travel and hospitality, automotive, energy utilities, logistics, publishing, retail and consumer, telecommunication and much more. We are one of the trusted inbound call center services providers to leading companies in the world. Our inbound call center solutions have already helped companies to stay head in competition. Hire our exceptional and result oriented inbound call center services for USA, UK, Canada, Australia, Germany, Japan, India and other part of the globe.

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Inbound Call Center Solutions by MAX BPO

  • Answering Services
  • Customer Services
  • Help Desk / Technical Support
  • Inquiry Handling
  • Product Information Services
  • Interactive Voice Response IVR
  • Inbound Web Chat
  • Email Management Services
  • Medical Answering Services
  • Inbound Sales
  • Claims Processing Services
  • Order Taking
  • Toll-Free Services
  • Payment Collection
  • Warranty Registration Services
  • Scheduling Sales Demo Services
  • Event Scheduling Services
  • Job Dispatch Services
  • Payment Collection Services
  • Directory Inquiry Services
  • Insurance Claims Processing Services

Reason to choose MAX BPO as Inbound Call Center Outsourcing Company

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We offer 24 X 7 customer care support care with 100% operational accuracy and transparency. Inbound call center solutions that boost business productivity. Our inbound call center outsourcing helps business by minimizing manpower and overhead costs thus increasing profitability.

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Our experienced professionals hold the requisite skills and experience in handling inbound calls. Regular training and refining the skills of team to enhance their competency is one of our major USPs. Inbound call center services customized to right fit for all your customer support operations.

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Dedicated and shared agents to provide customer with enhance calling experience like perfect communication, immediate answering and resolve queries easily. Inbound contact center services that provide customized solutions unlike just typical call center and answering service.

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We are an ISO 27001:2013 and 9001:2015 certified company. Our inbound call center services adhere to strict quality check guidelines and data security norms to deliver high-quality services. Inbound call center solutions with advanced technology like, self-service, multilevel IVR and intelligent routing, etc.

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Founded in 1997 and having 100+ clients across 4 continents and 30+ countries. Providing business outsourcing services to mid-size companies, large enterprises and fortune 500 companies in countries like USA, Canada, UK, Australia and rest of world.

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India

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