Logistic BPO Services

Max BPO's Logistic BPO Services enables shipping and logistics industry to balance cost and improve the entire operation.

Logistics BPO

Max BPO's Logistic BPO Services enables shipping and logistics industry to balance cost and improve the entire operation.
logistics BPO Services

Today's customers expect perfect order delivery in less time. The customers prefer and use more sales channels than ever before. Immense popularity of global trade has made logistics a key player in supply chain management. Business leaders have realized they can reduce their costs by establishing partnerships with other businesses which offer the comprehensive portfolio of Logistics Support Services.Penetration of innovative business models, such as partnerships for logistics and distribution, is increasing. Stricter regulatory and compliance requirements have given rise to a need for better process controls. Increasing competition and evolving technologies are behind the demand for more sophisticated logistic and transportation. Consequently, organizations are now turning to third-party service provider who can deliver end-to-end logistics support services that go beyond the traditional boundaries of procurement, logistics, and inventory management.

Business pioneers have acknowledged they can decrease their expenses by setting up partnership with different organizations which offer logistic &transportation.When businesses start outsourcing logistics and transportation, this results in a better reputation and a stronger brand.

With such beliefs and responsibilities, Logistics & transportation companies are under immense pressures to increase profits, reduce operational costs, and enhance TAT for shipment deliveries. While a strategic option of outsourcing can open many doors to reduce immense pressure of logistic companies.

At Max, we believe in the power of integrated system. We continuously streamline the supply chain route and enhance service levels across diverse verticals.As an ISO 9000:2015 & 27001:2013 certified company, we give importance to security, quality, and accuracy while deliver Logistics BPO services.

We provide end-to-end Logistics BPO services which include BOL Generation, Track & Tracing, Freight Bill Audit, POD Updates, Inbound & Outbound Call Center, Accounts Payable & Receivable, Customer Helpdesk, Email & Chat Support.

Our Comprehensive Range of Logistic BPO Services covers Invoice Processing, Track & Tracing, BOL Generation & Customer Helpdesk Services enables organizations to leverage their expertise and engage more effectively with their customer

We proudly work with major LTL, FTL, Partial & Intermodal carriers around the globe. Our commitment to deliver excellent logistics process has resulted in timely deliveries, customer satisfaction, reduced errors, accelerated billing process and better cash flow for clients.By choosing an experienced team of Max BPO, logistic companies can ensure quick and safe shipping, warehousing and delivery of their products to customers.

In today's unpredicted economic climate, unpaid invoices can impact a company's revenue stream. If businesses render services to their clients without being paid in a timely manner, it could hurt the bottom line of businesses, that's why businesses should ensure to follow best practices of accounts receivable.

Lack of best practice in invoice processing can result a costly operation. Inefficiently processed invoices may be at risk for late payment or not be paid at all.

It's imperative for businesses to counter this issue by implementing proper solutions that enhance invoice processing efficiency.

We at Max BPO follow a combination of best practices and perfect blend of technology to go a long way in improving the timeliness of invoice processing.
Having a helpdesk is inevitable for a business, as it helps in addressing customer queries and maintaining smoothly operating the business. Customer helpdesk is a multi-dimension resource and it allows for increased sales and constant customer loyalty.

Max BPO's extensive experience and integrated system enables the businesses to resolve customer grievances faster and efficiently for a better customer experience.

The key reasons to have a customer helpdesk are as follows:
  • Build Trust & Brand Awareness
  • Efficient Customer Experience Matters More Than Price
  • Resolve Customer Queries
  • Customer Retention & Acquisition
  • Convert Potential Caller To Customer
Growing competition has driven change in the Transportation & Logistics industry with shippers embracing multiple touch points in their transportation journeys.Track &Tracing technology enables shippers to track their products. It also protects units against counterfeiting.

Track & Tracing gives you the insight into carrier performance, market trends&transportation costs.

We at Max BPO are embedded with integrated system and integrated system. We offer track and tracing solutions for logistics supply chain.

Key advantages of track and tracing:
  • Reduce Cost & Improve Process
  • Enhance Customer Loyalty
  • Brand Awareness
  • Gain Visibility & Speed-Up Delivery
  • Minimize Delays

Max BPO's Logistic BPO Services enables shipping and logistics industry to balance cost and improve the entire operation.

  • Reduce costs and working capital
  • Respond faster to volatile customer demand
  • Improve visibility, integration, and collaboration
  • Leverage data to achieve better supply chain performance
  • Leverage our deep domain expertise, developed through long-term partnerships with our clients across the globe, to transform your supply chain into a world-class organization that's engineered for success.

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