6. How will my project be handled if I outsource to Max BPO?

Max BPO follows 6-steps cyclic approach for transition methodology
Transition Management is one of the most important roles in Max BPO that performs outsourcing/off-shoring. In Transition management, we carefully follow the process of migrating knowledge, systems, and operating capabilities between our outsourcing environment versus an in-house staff of our client.

7. Are your services cost-effective?

Competitive pricing strategy sets us apart from our competitor.
Pricing is one of the most important components when it comes to select an outsourcing partner. Max BPO’s pricing parameter is one of the first things that our client notices about a service and is one of the deciding factors when it comes to their decision to outsource their project or not. Needless to say, the competition in the market is on a constant rise, yet we offer 20% lower pricing than our competitors.

8. What is the quality assurance process you follow?

Max BPO is an ISO 9001:2015 certified company and understands the importance of quality. Our Quality Assurance (QA) is any systematic process of determining whether our service meets specified requirements.

9. What is your pricing model?

  • There are 5 key factors that influence our prices.
  • Number of hours / term of the contract
  • The volume of the project
  • The complexity of the project
  • The skill level requirements of the team
  • The technology/software to be used

10. What is your TAT?

Although the turnaround time (TAT) of a project is largely dependent on the volume, complexity and type of project,
we have devised methods to cut down the time constraint whilst maintaining high standards of quality.
We take several steps to ensure that we meet with turnaround time.

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Disclaimer : Beware of scams; Maxtech does not outsource any of its projects.

Founded in 1996, with 500+ clients spread across four continents and 30+ countries. Providing business outsourcing services to mid-sized businesses, major organisations, and Fortune 500 firms in the United States, Canada, the United Kingdom, Australia, and the rest of the world.

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